Join Our Team: Director of Programs

About FCS:
Freeport Community Services (FCS) is a dynamic non-profit organization dedicated to enriching lives, connecting neighbors, and assisting those in need in Freeport and Pownal. Our programs include emergency services, a food pantry, fuel assistance, summer camp scholarships, summer lunch programs, holiday meals, and a holiday helpline.

With a committed staff of 16 and over 200 community volunteers, FCS is a hub of activity, where every day brings an opportunity to make a meaningful impact. Our team plays a central role in fulfilling FCS’s mission, ensuring that we meet the diverse needs of our community.

About the Position:
The Director of Programs is a vital role at FCS, responsible for overseeing essential, needs-based resources and services for the community. As a member of the management team, the Director supervises the Volunteer Coordinator and Food Programs Coordinator. The ideal candidate will possess a keen understanding of community needs, program operations, and have a forward-thinking approach to service delivery. They will thrive in a fast-paced environment, engage regularly with the community, and maintain a compassionate, organized, and collaborative approach.

Hours and Location:
This is a full-time, exempt position (37.5 hours/week) located at Freeport Community Services. The standard workweek is Monday to Friday, 8:00 am to 4:00 pm, with occasional evening and weekend hours as needed.

Work Environment:
FCS fosters a warm, collaborative environment where staff, volunteers, and Board members work together to support community members in need. Our culture values teamwork and respects work/life balance, recognizing the importance of supporting both the organization and its staff members’ personal lives.

Qualifications:
Essential qualifications include:

• Experience working with diverse populations of all ages and backgrounds.
• Supervisory experience, balancing accountability with compassion.
• Strong problem-solving skills and a proactive attitude.
• Ability to organize operations for efficiency and positive outcomes.
• Excellent written and interpersonal communication skills.
• Proficiency in Microsoft Office Suite (Excel, Outlook, etc.).
• Flexibility to manage multiple tasks with varying deadlines.

Essential Duties and Responsibilities:
Staff and Volunteer Management:

• Provide leadership and support to staff, volunteers, and interns.
• Assist with volunteer supervision and training.
• Offer direction and feedback to staff, ensuring job competencies are met.

Program Planning and Management:

• Monitor and improve the day-to-day delivery of FCS programs.
• Oversee the planning, execution, and evaluation of programs and special projects.
• Collaborate with the Executive Director to develop funding proposals.

Program Organization and Direction:

• Ensure program activities align with FCS policies and best practices.
• Maintain accurate program records and utilization data.

Program Development and Delivery:

• Utilize spreadsheets and databases to manage records.
• Communicate clearly and timely with colleagues, clients, and partners.
• Supervise, evaluate, and implement program activities.
• Identify opportunities for new programs that address root causes of poverty and explore collaborations with other local organizations.

Financial, Reporting, and Risk Management:

• Maintain accurate program information and support budget development.
• Review monthly budget reports and approve program expenditures.
• Assist with reporting on programs as required by funding agreements.
• Analyze data to monitor program effectiveness.

Committee Work and Community Engagement:

• Support various committees, including the Program Committee and Age Friendly Freeport Pownal.
• Collaborate with local schools, businesses, and civic organizations to enhance FCS programs.

Continuous Quality Improvement:

• Analyze program trends, identify improvement areas, and recommend solutions.
• Implement a program evaluation framework to ensure ongoing program effectiveness and improvement.

To apply for this position, send your cover letter and resume to Sarah Lundin at slundin@fcsmaine.org.